Job Description
Are you passionate about fostering a culture of continuous learning and development? Join us as a Country Learning & Development Partner in Mauritius!
As the L&D BP for Mauritius, you will be the ‘go-to’ for all learning and development, working in partnership with Rank Interactive central and local L&D stakeholders and teams.
You will ensure alignment, efficiency and effectiveness in your ability to design, deploy and measure learning that realises innovation and delivers maximum impact and value.
Main Accountabilities & Responsibilities:
- Oversee the end-end learning and development lifecycle from training needs to measuring impact and outcomes.
- Design and deliver high-quality learning, to include leadership and management and job relevant content including face to face and digital.
- Collaborate on the design and ongoing maintenance of learning and career development pathways.
- Design and deliver relevant and high-impact coaching and mentoring solutions
- Design and deliver onboarding and early career solutions, e.g. academies.
- Produce and deliver high-quality learning interventions to support learning and career development, relevant to role and function from onboarding to ever-boarding.
- Curate impactful blended learning solutions balancing central and country solutions.
- Align learning to strategic objectives and people management processes, e.g. performance, talent and succession.
- Own the evaluation of learning, demonstrating return on investment and employee engagement.
- Act as subject matter expert and go-to, building strong working stakeholder relationships at all levels.
- Managing resources e.g. systems, suppliers, budgets.
Qualifications
- Experience of reviewing business learning requirements and successfully implementing recommendations
- Experience of working in customer service, technology, gaming or hospitality
- Experience in setting up Training Academy and the Mauritius Quality Assurance and HRDC body for course accreditation and refund
- Experience designing graduate programs, internships and skills gap offerings
- Excellent influencing and interpersonal skills with people at all levels, internally and externally.
- Strong written and oral communication skills, including presentation skills
- Strong coaching/mentoring skills
- Effective planning and project management skills with the ability to set and work to deadlines.
- Understanding of the latest thinking in learning and particularly the technologies used to deliver learning effectively is desirable
- Ability to manage and develop others is essential
- The ability to execute on projects; able to make proposals and solutions to improve people and business capabilities
- Excellent problem-solving skills – be solution driven
- Degree, CIPD or CTP qualified, or equivalent with a focus on learning and development.
- Analytical skills, with the ability to analyse and understand data and information and to use creative thinking to find solutions to problems.
- Experience of identifying skills gaps and developing learning solutions.
- Ability to translate OD knowledge into actions and to use knowledge to anticipate business requirements.
Additional Information
#LI-MS1 #LI-Onsite
You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
