Job Description

Grosvenor Casino, Birmingham Broad Street

Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain! If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members get in touch, we will do the legwork! We will even support and pay for your PFL application with the Gaming Commission.

You will;

• Acknowledge, welcome and assist customers in gaming
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Collaborate and work as part of the wider casino team
• Understand the games, payouts and who are our high value members
• Connects with first time customers, explaining how the games are run
• Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
• Take part in the daily safe count ritual

Qualifications

• A fantastic personality
• Numerical ability; able to calculate mentally and very quickly. We will help you practice.
• Any gaming or customer facing experience would be a bonus!
• Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information