Job Description

• Salary – £19.70
• Balanced 40-hour work week – Because we believe in work-life harmony
• Share of Tips – Your exceptional service is recognised with a share of the tips
• London Night Shift Bonus – Earn an additional 10% for every hour worked after midnight 
• 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price
• Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events
• Free Uniform – We provide a professional uniform so you can look sharp at no cost
• Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company 

Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with an upcoming £16 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

With the biggest poker room in the UK, two floors of live gaming as well as an engaged & welcoming team, what’s not to love?

As a Gaming Supervisor you’ll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers!  

You’ll play a pivotal role in the success of any gaming operation, your primary responsibility will be to lead, support, and manage the gaming team to ensure that customers receive an unparalleled experience. This involves not only optimizing operational efficiency but also guaranteeing an adequate supply of gaming products at all times. By fostering a positive, dynamic work environment, you’ll motivate your team to perform at their best, ensuring smooth operations and high levels of customer satisfaction. Your leadership directly impacts the overall gaming experience, making it enjoyable and seamless for all. 

Qualifications

• Experience in operating and inspecting Casino games 
• Excellent customer service skills and the ability to deal with a range of demands and pressures
• Ideally a current PML license or you’re working towards one 

Additional Information