Job Description

In the dynamic role of a Head Cashier, your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount, requiring a steadfast adherence to the company's security measures while simultaneously prioritising customer satisfaction.  

With a blend of precision in cash management and a flair for exceptional customer service, you’ll set the standard. You’ll be a mentor—coaching, motivating, and nurturing your team will be essential for fostering a vibrant, engaged workforce. This multifaceted position demands a unique blend of vigilance, empathy, and unwavering commitment to excellence. 

Qualifications

• A history of accurate transactional work as a Cashier to act as a role model to other cashiers. 
• A strong understanding and familiarity with all legislation, codes and procedures relating to the cash desk to act as a point of reference for cashier training and queries and to conduct cash desk competency interviews 
• A thorough understanding of the cash desk computer system 
• A current PFL licence issued by the Gambling Commission 
• Fantastic communication and social skills to ensure you excite and entertain all customers at all stages  

Additional Information