Job Description

We’re on the lookout for a Project Manager to join our Central Operations team at Grosvenor Casinos. In this pivotal role, you’ll be part of a passionate team committed to delivering exceptional customer service and driving impactful change across our venues. Your work will directly influence the experience of our venue teams, ensuring every project delivers real value on the ground.

This is a field-based role that involves travel to various venues approximately two days a week, a weekly visit to our head office in Maidenhead, and the flexibility to work from home for the remainder of the time. 

What You’ll Be Doing:

You’ll lead and coordinate a diverse portfolio of business change projects across key service areas, including HR, Food & Beverage, and Operations. No two projects will be the same, offering variety in scope, complexity, and strategic importance.

Key responsibilities include:

• Delivering projects on time, within scope and budget, while upholding governance and quality standards
• Using project management tools to track progress, manage risks, and communicate effectively with stakeholders
• Driving collaboration across teams, resolving issues, and ensuring alignment to project goals
• Embedding a culture of continuous improvement by capturing feedback and lessons learned
• Providing clear visibility to senior management through regular updates and documentation throughout the project lifecycle

Qualifications

Skills needed:

• Demonstrated ability to manage multiple priorities effectively, with a strong instinct for shifting focus toward business-critical tasks as needed.
• Confident in identifying and constructively challenging organisational processes, particularly those that are unnecessarily complex or inefficient.
• Solid practical experience with project planning tools and Microsoft Office applications, with advanced proficiency in Excel highly desirable.
• A committed champion of collaboration, inclusion, and cross-functional partnership, resilient, empowering, and driven by a clear sense of purpose.
• Applies a methodical and structured approach to work, consistently identifying and advancing priority tasks across projects and responsibilities.
• Skilled in engaging with key stakeholders and subject matter experts across internal and external networks, fostering strong and lasting relationships.
• Partners with business leaders to shape and implement effective change management strategies when introducing new systems or capabilities that impact processes.
• Proven success operating at a senior level within complex, multi-site environments, leading and influencing across diverse, multidisciplinary teams. 

Additional Information

Why Join Us?

Because your skill deserves the right setting.

• A Salary That Reflects Your Value - We know talent when we see it - and we reward it. You’ll earn a competitive salary that recognises your contribution from day one.
• A Rewards Package That Goes Further - From team competitions and bonuses to staff perks, we believe in making work both fulfilling and rewarding.
• A Warm Welcome That Sets You Up to Win - Our induction isn’t just a process - it’s a real welcome. You’ll get the support and confidence you need to hit the ground running.
• Work That Means Something - You’ll have the chance to shape the way we do things, take part in exciting projects, and see your ideas make a real difference.
• A Culture That Puts People First - We’re proud to support and look out for each other. It’s part of who we are - and why people stay.
• A High Standard, Shared Together - We set the bar high because we care - but we do it as a team, not in competition. When one person wins, we all do.
• Real Support for Your Growth - Whether you’re new to the industry or ready to take the next step, we’re here to help you develop and grow.

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. 

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help.

#LI-IZ1 #LI-Hybrid 

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.