Job Description

We are looking for a proactive and detail-oriented Service Reliability Manager to take ownership of our non-production environments—including Development, Staging, and Performance. This role is critical to ensuring that our engineering and QA teams have stable, reliable, and production-representative environments to support continuous integration, testing, and delivery.

Key Responsibilities

• Oversee and maintain the health, stability, and configuration of all non-production environments.

• Coordinate environment refreshes, data resets, and configuration updates in alignment with development and release cycles.

• Serve as the primary point of contact for environment-related issues, outages, and requests.

• Plan and manage the provisioning and decommissioning of environments as needed.

• Collaborate with DevOps, QA, Security, and Infrastructure teams to ensure environments mirror production where appropriate.

• Monitor environment usage, capacity, and performance; proactively address bottlenecks or inconsistencies.

• Maintain documentation of environment configurations, access controls, and dependencies.

• Enforce environment governance, including naming conventions, versioning, and deployment standards.

• Support environment access management and coordinate environment availability for testing and development teams.

• Drive automation and standardization across environment provisioning and configuration where feasible.

• Participate in release planning to align environment availability with delivery timelines.

Qualifications

Qualifications

3+ years experience in environment management, DevOps, or infrastructure operations.

• Strong knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions).

• Hands-on experience with cloud platforms such as AWS and Azure.

• Familiarity with container orchestration (e.g., Docker, Kubernetes).

• Experience with scripting or automation (e.g., Bash, PowerShell, Python).

• Exceptional communication and coordination skills across technical teams.

• Understanding of software development and release lifecycles.

• Experience with test data management is a plus.

#LI-Hybrid #LI-MN1

Additional Information

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.