Job Description

Do you have a passion for great customer service and a keen interest in sports and gaming?

We’re looking for a friendly, confident Sports Betting Host to help deliver a fresh and exciting sports viewing and betting experience at Grosvenor Casino.

What you’ll be doing:

• Welcoming and supporting customers in‑venue
• Processing bets accurately and compliantly
• Helping customers use betting terminals and understand odds
• Creating a clean, well‑presented and engaging environment
• Keeping up to date with sporting events and promotions

If you’re personable, enthusiastic, and enjoy working with people in a fast‑paced environment, we’d love to hear from you.

Qualifications

Outside of having strong customer service skills, with the ability to engage positively with customers, you’ll need to possess good numeracy skills for handling cash and processing transactions.

As the first point of contact for our customers, you’ll also have previous customer facing experience and effective communication skills to help create a welcoming and supportive environment in our betting shop.

The role will include evenings, nights & weekends to cover all sporting events for our customers.

Additional Information

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.