Job Description

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will; 

• Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
• Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
• Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of!
• Be aware of daily / weekly targets and contribute positively towards them
• Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
• Replenish stocks so that the customer always has the opportunity to access products at all times 
• Promote the use of Grosvenor Membership cards during each interaction with the guest
• Promote the Rank Omni Channel/Digital offer through positive customer interaction

Qualifications

Benefits of working for us: 

• Share of tips
• £12.95 hourly pay
• Extra pay allowance after midnight
• Paid breaks
• Hot dinner during the shift 
• 4 weekly pay
• Complimentary meal for 2 on your birthday
• 50% off team food in all Rank venues
• On the spot rewards for a job well done
• Yearly Team award ceremony

Additional Information

The role will includes nights, weekends & bank holidays

Applicants must be 18 and over