Job Description

We’re looking for a strategic and hands-on leader, to step into the Operational Security Manager position. This role is central to ensuring the security, stability, and performance of our digital platforms, retail venues, offices, and data centres. You’ll lead a team responsible for monitoring, threat detection, incident response, and compliance across both digital and physical environments, bridging the gap between online operations and in-venue security.

Team Leadership & Management

• Lead the NOC or OSC team, ensuring seamless operations across digital platforms, retail venues, offices, and data centres.
• Foster collaboration between digital and retail security personnel to create a unified security posture.

Reporting & Communication

• Provide regular updates to stakeholders on operational metrics, incidents, resolutions, and emerging threats across both digital and physical landscapes.

Security Strategy & Policy

• Develop and implement a comprehensive security strategy aligned with Rank Group’s business goals and regulatory obligations.
• Address the unique needs of both digital platforms and retail environments.

Threat Detection & Analysis

• Monitor and analyse threats across networks, systems, and physical locations.
• Implement proactive security controls to mitigate risks in both digital and retail settings.

Incident Response

• Lead the team in responding to security incidents, ensuring adherence to protocols across all environments.

Compliance & Audit

• Ensure operations meet industry-specific regulations, including gambling compliance and data privacy laws.
• Prepare for and support internal and external audits.

Change Management

• Oversee the secure implementation of new technologies and processes.
• Ensure all changes are assessed for security impact across both digital and retail domains.

Tools & Technology Integration

• Manage the integration and performance of monitoring and security tools such as SIEM, firewalls, IDS/IPS for digital, and access control systems, MFA for retail

Qualifications

We’re looking for a seasoned security operations leader with a strong track record in managing complex, multi-layered environments across both digital platforms and physical venues. The ideal candidate will bring strategic insight, technical expertise, and exceptional leadership skills to drive security excellence across the Rank Group.

• Several years’ experience in security operations, network operations, IT security management, or security engineering.
• Proven leadership in managing security teams across digital and retail environments.
• Hands-on experience with multi-layered security architectures, including both online platforms and physical venues.
• Expertise in developing and implementing security policies aligned with industry standards, gambling regulations, and data privacy laws.
• Strong background in incident response and threat detection, covering both digital and physical security threats.
• Proficiency with SIEM tools and other security technologies for monitoring and analysis across diverse environments.
• Analytical mindset and problem-solving skills, capable of investigating incidents, identifying root causes, and implementing effective solutions.
• Experience in regulated industries such as gambling is highly desirable.
• Strong interpersonal skills, with the ability to unify digital and retail security strategies under a cohesive operational framework.

Additional Information

#LI-IZ1 #LI-Hybrid

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.